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Help Center

Find answers to common questions and get the most out of your BoldSpeak experience

Email Support

Get help from our support team

[email protected]

Quick Response

We typically respond within 24 hours on weekdays

BoldSpeak is an AI-powered conversation practice platform that helps you master real-world conversations with confidence. Unlike traditional language apps, we simulate realistic scenarios like job interviews, negotiations, and everyday interactions to build your fluency.

Getting started is easy:

  1. Sign in with your email or social account
  2. Go to the Map page to browse available scenarios
  3. Select a scenario that matches your goals
  4. Click "Start" and begin speaking!
BoldSpeak focuses on dynamic, real-world scenarios rather than vocabulary drills. Our AI adapts to your responses in real-time, engaging you like a real person would, and provides instant feedback on your fluency, confidence, and logic. It's not a game - it's realistic training for real conversations.

We offer scenarios across multiple categories:

  • Business & Career: Salary negotiations, client presentations, team meetings
  • Travel: Hotel check-ins, medical emergencies, asking for directions
  • Social: First dates, networking events, making friends
  • Academic: University admissions, oral exams, study groups
  • Emergency: Police encounters, medical situations, legal issues

You need:

  • A modern web browser (Chrome, Firefox, Safari, Edge)
  • A microphone (built-in or external)
  • A stable internet connection
  • Microphone permissions enabled in your browser

BoldSpeak works on desktop and mobile devices. For the best experience, we recommend using headphones to prevent echo.

Try these troubleshooting steps:

  1. Check that your browser has microphone permissions enabled
  2. Make sure no other app is using your microphone
  3. Refresh the page and try again
  4. Try a different browser (Chrome works best)
  5. Check your system sound settings

Still having issues? Contact us at [email protected]

BoldSpeak offers Free, Pro, and Elite subscription tiers. The Free tier includes limited scenarios and basic feedback. Pro unlocks all scenarios and advanced analytics. Elite adds priority support and custom scenarios. Visit our Pricing page for detailed comparison.
Yes! You can cancel your subscription at any time from your Profile page. You'll continue to have access to premium features until the end of your billing period. No cancellation fees.

To delete your account:

  1. Go to your Profile page
  2. Scroll to the bottom and click "Delete Account"
  3. Confirm your decision

Warning: This action is permanent and cannot be undone. All your progress and data will be deleted.

Absolutely. Your voice recordings are processed in real-time for feedback and are NOT permanently stored on our servers. We only retain anonymized analytics data to improve our AI. Your conversations are completely private. See our Privacy Policy for full details.
We collect only what's necessary: your email, usage analytics (scenarios completed, scores), and subscription status. We do NOT store your voice recordings or conversation transcripts. All data is encrypted and stored securely. We never sell your data to third parties.

Still Need Help?

Can't find what you're looking for? Our support team is here to help.

Email SupportAbout BoldSpeak

Quick Tips

Microphone Setup

Use headphones to prevent echo and ensure clear audio input for best results.

Mobile Experience

BoldSpeak works on mobile! Add it to your home screen for a native app experience.

Privacy First

Your voice is processed in real-time and not stored. Your conversations stay private.