
Resolving Transit Card Issues
Get help with card problems
Challenges
0
Survivors
0
Popularity
0
Difficulty
B1-B2
Scenario Overview
Your Role
Passenger
Conversation Partner
Customer Service Agent
Setting
Transit customer service
Location
Metro Station
Learning Objectives
✓
Explain the card problem
✓
Understand the solution
✓
Resolve the issue
About This Scenario
Get help with card problems
How It Starts
“Hello! I see you're having trouble with your card. What seems to be the problem?”
This is how Customer Service Agent's greeting will start.
Practice Details
What You'll Get
- 🎯Real-world conversation practice
- 🤖AI-powered speaking partner
- 📊Instant feedback on your performance
- 🎓Learn from your mistakes
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