
Raw Sewage Rising
Your basement apartment is rapidly flooding with backed-up sewage while your landlord, Marcus Sterling, keeps sending you to voicemail. The plumber's standing outside demanding $800 cash upfront, and the toxic water is already ankle-deep. Your belongings, including crucial work documents, are at risk as the sewage continues to rise.
Challenges
0
Survivors
0
Popularity
0
Difficulty
B1-B2
Scenario Overview
Your Role
Desperate Tenant in Crisis
Conversation Partner
Marcus Sterling (Property Manager)
Setting
Flooded basement apartment with dim emergency lighting, gurgling sounds from multiple drains, and a nauseating stench
Location
The Parkview Gardens Apartments, Building C, Unit B-03
Learning Objectives
Secure immediate emergency plumbing intervention without paying upfront costs
Document the damage and establish landlord liability
Get written commitment for temporary alternative accommodation
About This Scenario
Your basement apartment is rapidly flooding with backed-up sewage while your landlord, Marcus Sterling, keeps sending you to voicemail. The plumber's standing outside demanding $800 cash upfront, and the toxic water is already ankle-deep. Your belongings, including crucial work documents, are at risk as the sewage continues to rise.
How It Starts
“Listen, I understand there's some... plumbing situation, but I've got three other properties to manage right now. Have you tried plunging it? The lease clearly states tenants are responsible for basic maintenance.”
This is how Marcus Sterling (Property Manager)'s greeting will start.
Practice Details
Scenario ID
#760
Category
General
Location Tag
The Parkview Gardens Apartments, Building C, Unit B-03
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