Salon Disaster Deadline

Your upscale hair salon is flooding from a burst pipe in the ceiling, threatening $50,000 in equipment and tomorrow's fully-booked schedule. Your insurance policy has a strict 24-hour claim window, but the fine print suggests calling emergency services could void coverage for 'third-party intervention.' Time is running out, and water damage is spreading.

Challenges

556

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Sarah Martinez, Owner of Glamour Heights Salon

Conversation Partner

Marcus Chen, Insurance Claims Adjuster

Setting

Your flooded salon at 2AM. Water drips from light fixtures, creating threatening electrical sounds. Designer chairs and expensive equipment sit in growing puddles.

Location

Glamour Heights Salon, Downtown Business District

Learning Objectives

✓

Document water damage without violating policy terms

✓

Find legal way to stop flooding without emergency services

✓

Secure valid insurance claim within 24-hour window

About This Scenario

How It Starts

“Mrs. Martinez, I've received your urgent claim notification at this hour. Before you take ANY further action, I must warn you that policy ST-7249 has very... specific requirements about third-party intervention. One wrong move could invalidate everything. What EXACTLY have you done so far?”

This is how Marcus Chen, Insurance Claims Adjuster's greeting will start.

Practice Details

Scenario ID

#115

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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