Appliance Repair Racket

Your $3,000 smart fridge is only 3 months old when it suddenly stops cooling. The repair technician insists it's completely dead, pushing for a full replacement. But your security camera footage from last night shows them deliberately sabotaging the compressor during their 'diagnostic' visit.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Homeowner with video evidence of tampering

Conversation Partner

Marcus Webb, Senior Technician at Premier Appliance Solutions

Setting

Your modern kitchen, morning light filtering through venetian blinds, casting stark shadows across stainless steel appliances

Location

Your upscale suburban home

Learning Objectives

✓

Confront the technician with video evidence of tampering

✓

Resist manipulation attempts and technical jargon

✓

Force a confession or secure free legitimate repairs

About This Scenario

How It Starts

“Listen, I hate to be the bearer of bad news, but after my diagnostic yesterday, it's worse than we thought. The entire cooling system is shot - compressor, condenser, everything. At this age, fixing it would cost more than replacing it. I can get you our premium model at cost, but we need to act fast before your food spoils.”

This is how Marcus Webb, Senior Technician at Premier Appliance Solutions's greeting will start.

Practice Details

Scenario ID

#1309

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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