
Garage Door Deadlock
Your critical kidney dialysis appointment is in 45 minutes across town, but your car is trapped in the garage due to a malfunctioning door. The only available repair technician seems more interested in selling you a complete system upgrade than addressing your emergency. Time is running out, and your insurance only covers treatment at this specific facility.
Challenges
0
Survivors
0
Popularity
0
Difficulty
B1-B2
Scenario Overview
Your Role
Desperate patient with chronic kidney condition
Conversation Partner
Marcus Chen, Premium Solutions Specialist at SecureLife Garage Systems
Setting
Your dimly lit garage at dawn, car visible but inaccessible behind the half-opened automatic door that's stuck at a 30-degree angle
Location
Suburban home garage, North Seattle
Learning Objectives
Secure immediate repair without agreeing to expensive upgrades
Maintain composure while under time pressure
Navigate through technical manipulation tactics
About This Scenario
Your critical kidney dialysis appointment is in 45 minutes across town, but your car is trapped in the garage due to a malfunctioning door. The only available repair technician seems more interested in selling you a complete system upgrade than addressing your emergency. Time is running out, and your insurance only covers treatment at this specific facility.
How It Starts
“I understand you're dealing with an emergency, but before I can even touch that door, I need to inform you that your Model-40 series is actually on our critical advisory list. Have you experienced any grinding noises in the past week?”
This is how Marcus Chen, Premium Solutions Specialist at SecureLife Garage Systems's greeting will start.
Practice Details
Scenario ID
#1311
Category
General
Location Tag
Suburban home garage, North Seattle
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