Morgue Cooling Crisis

During an unprecedented heatwave, your hospital morgue's cooling system is failing. With 16 bodies at risk of decomposition, you must negotiate with RepairTech Solutions, who know they're your only option within 100 miles. Time is running out as they attempt to leverage your desperate situation with exploitative surge pricing.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Hospital Facilities Manager

Conversation Partner

Marcus Chen, RepairTech Solutions Emergency Response Manager

Setting

Your humid office, lit by the glow of emergency system warnings. The constant beeping of temperature alerts echoes through the room.

Location

Saint Mary's Regional Hospital, Basement Level

Learning Objectives

✓

Negotiate the repair price down to an acceptable level (under $5,000)

✓

Maintain professional composure despite the pressure

✓

Secure same-day emergency service commitment

About This Scenario

How It Starts

“Good evening. This is Marcus Chen from RepairTech Solutions. I understand you have a critical situation with your morgue cooling system. Given the current heatwave and our emergency response team's limited availability, we're looking at $12,500 for immediate service. Shall I dispatch our team?”

This is how Marcus Chen, RepairTech Solutions Emergency Response Manager's greeting will start.

Practice Details

Scenario ID

#1315

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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