High-Rise Glass Emergency

As Building Operations Manager of Vertex Tower, you've just discovered a growing spider-web crack in a 50th-floor window during a category 2 storm. The specialized repair team is refusing to work without triple hazard pay due to severe weather conditions, exceeding your authorization limit. With wind speeds increasing and the crack expanding, every minute of negotiation puts the entire floor at risk.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Building Operations Manager, Vertex Tower

Conversation Partner

Marcus Chen, Emergency Glass Repair Team Lead

Setting

Your 45th floor office, illuminated by lightning flashes through rain-streaked windows. Emergency warning lights pulse red across dark marble walls.

Location

Vertex Tower, Financial District

Learning Objectives

✓

Negotiate hazard pay rate down to an acceptable level

✓

Secure immediate repair commitment before window fails

✓

Maintain building safety protocols while under pressure

About This Scenario

How It Starts

“Listen, I've got my team geared up in the lobby, but with wind gusts hitting 45mph and increasing, this isn't standard rate work anymore. We're looking at triple hazard pay or we walk. That glass won't hold much longer.”

This is how Marcus Chen, Emergency Glass Repair Team Lead's greeting will start.

Practice Details

Scenario ID

#132

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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