Crop Control Catastrophe

Your $2.8M hydroponic facility's automated systems have crashed during peak flowering phase. With 48 hours until irreversible crop damage, you must communicate with LinGrow's overseas tech support representative who speaks limited English. Every minute of miscommunication brings your business closer to bankruptcy.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Owner-operator of Urban Harvest Hydroponics LLC

Conversation Partner

Ming Zhang - LinGrow Systems Senior Support Engineer

Setting

Your emergency control room, bathed in pulsing red warning lights, walls of screens showing critical system failures

Location

Urban Hydroponic Facility, Industrial District

Learning Objectives

✓

Correctly identify and communicate system version and error codes

✓

Navigate language barrier while maintaining professional composure

✓

Complete emergency override sequence before critical system failure

About This Scenario

How It Starts

“This Ming Zhang from LinGrow Emergency Support. Your ticket show Category-1 critical failure. Please provide immediate system version number and all red error codes displaying on master control unit. Time is critical.”

This is how Ming Zhang - LinGrow Systems Senior Support Engineer's greeting will start.

Practice Details

Scenario ID

#1320

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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