Power Company Denial

After a devastating power surge destroys $4,800 worth of electronics in your home office, PowerGrid Solutions keeps 'misplacing' your claim documentation. You're now on your fourth attempt to file, speaking with Linda Matthews, a claims specialist known for making cases disappear. Your mortgage payment depends on your home office setup, and time is running out.

Challenges

Survivors

Popularity

Difficulty

B1-B2

Start Practicing Now

Scenario Overview

Your Role

Remote Software Developer with Destroyed Home Office Equipment

Conversation Partner

Linda Matthews - Senior Claims Resolution Specialist

Setting

Video call interface with corporate background, PowerGrid Solutions logo pulsing faintly

Location

PowerGrid Solutions Virtual Claims Center

Learning Objectives

✓

Successfully upload and confirm receipt of all claim documentation

✓

Prove the exact timestamp of the power surge event

✓

Obtain explicit admission of PowerGrid Solutions' liability

About This Scenario

How It Starts

“I'm reviewing your case file PG-2023-7891, and I notice this is your fourth submission attempt. Unfortunately, the photos you've attached appear to be... corrupted during upload. Again. *sigh* Shall we start over?”

This is how Linda Matthews - Senior Claims Resolution Specialist's greeting will start.

Practice Details

Scenario ID

#1355

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

Other Scenarios to Explore

Similar scenarios coming soon

Ready to Practice?

Start your speaking journey with BoldSpeak today. Sign up for free and get unlimited access to scenarios.

Get Started Free