Phone Store Shakedown

Your phone's screen is cracked, but the repair shop technician has found 'deeper issues.' They're holding your unlocked device hostage, threatening to wipe everything unless you agree to their marked-up service package. Your entire digital life - photos, messages, work documents - hangs in the balance.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Desperate customer with an unlocked phone containing critical personal/work data

Conversation Partner

Marcus Chen, Senior Repair Technician

Setting

Cluttered repair counter with your disassembled phone laid out under harsh fluorescent lighting

Location

Quick-Fix Tech Solutions, Strip Mall

Learning Objectives

✓

Resist the pressure to purchase unnecessary services

✓

Secure your device and data without paying extra

✓

Maintain composure while standing your ground

About This Scenario

How It Starts

“Listen, I've got your phone opened up here, and I'm seeing some serious red flags in the memory architecture. I really can't guarantee data integrity unless we do a full system restore with our premium package. Standard repair won't cut it - you've got 48 hours before potential cascade failure.”

This is how Marcus Chen, Senior Repair Technician's greeting will start.

Practice Details

Scenario ID

#149

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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