Swimming Pool Emergency

The automated chemical control system at Cedar Grove Public Pool is malfunctioning, threatening the safety of 200+ swimmers during peak season. ChemTech Solutions, the contracted maintenance company, is exploiting the crisis by demanding a 500% rate increase for emergency repairs. You have 20 minutes before unsafe chlorine levels trigger mandatory evacuation protocols.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Deputy Parks & Recreation Director

Conversation Partner

Marcus Chen, ChemTech Solutions Regional Director

Setting

Your office at City Hall, emergency operations screen displaying real-time pool chemical levels, warning indicators flashing red

Location

Cedar Grove City Hall, Emergency Management Center

Learning Objectives

✓

Negotiate emergency repair costs down to standard rates

✓

Obtain the reset sequence or override code

✓

Document evidence of extortion for potential legal action

About This Scenario

How It Starts

“This is Marcus Chen. I understand you're having an... unfortunate situation with your chemical controller. Our emergency response rate is $15,000 per hour, with a 4-hour minimum. The clock started ten minutes ago. Shall I have my team proceed?”

This is how Marcus Chen, ChemTech Solutions Regional Director's greeting will start.

Practice Details

Scenario ID

#185

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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