Jackpot Machine Meltdown

A $47.8 million progressive jackpot freezes on Lucky Stars slot #2257, with a maintenance alert indicating potential tampering. As the lead technician, you have 15 minutes to investigate before casino security implements emergency protocols that will void all pending payouts. The casino's head of operations is breathing down your neck, suggesting you might be involved.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Lead Slot Machine Technician (Level 3 Clearance)

Conversation Partner

Marcus Chen, Casino Operations Director

Setting

High-stakes gaming floor section, bathed in error-code red lighting from the malfunctioning machine, surrounded by anxious onlookers and security personnel

Location

Starlight Casino, Las Vegas Strip

Learning Objectives

✓

Prove your innocence regarding the 3:47 AM system access

✓

Investigate and document the true cause of the jackpot malfunction

✓

Complete investigation before the 15-minute emergency protocol deadline

About This Scenario

How It Starts

“Listen carefully - we've got 47.8 million reasons why this needs to be handled *quietly*. Your security clearance was used to access this machine's maintenance port at 3:47 AM last night. Care to explain that?”

This is how Marcus Chen, Casino Operations Director's greeting will start.

Practice Details

Scenario ID

#194

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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