Cold Chain Catastrophe

A critical vaccine storage unit at Metro General's immunization center has malfunctioned during a citywide vaccination campaign for a dangerous new flu strain. The only available repair technician arrives revealing concerning anti-vaccination views, while thousands of doses are at risk. Time is running out as the temperature rises, and you must navigate this crisis while maintaining professional ethics.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Dr. Sarah Martinez, Chief of Immunization Services

Conversation Partner

Marcus Chen, Senior HVAC Specialist

Setting

Basement medical storage facility, bathed in the red glow of warning lights, humming of failing cooling systems

Location

Metro General Hospital Vaccine Storage Unit, Level B2

Learning Objectives

✓

Convince the technician to complete urgent repairs while maintaining professionalism

✓

Protect the integrity of 3,000 vaccine doses by keeping the discussion focused

✓

Counter misinformation with facts while avoiding confrontation

About This Scenario

How It Starts

“Dr. Martinez? Yeah, I got your emergency call about the cooling system... *adjusts tool belt slowly* Though between us, maybe it's a sign we should reconsider this mass vaccination program. Did you know the VAERS database shows...”

This is how Marcus Chen, Senior HVAC Specialist's greeting will start.

Practice Details

Scenario ID

#197

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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