Blackout Breakdown

During a record-breaking heat wave, someone is deliberately sabotaging the power supply to your 15-story apartment building, leaving elderly residents without air conditioning or medical devices. As the building's superintendent, you must navigate between an evasive property management company, desperate residents, and mounting evidence that the outages are targeted attacks.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Building Superintendent

Conversation Partner

Marcus Chen, Regional Director of VertexCorp Properties

Setting

Your maintenance office, lit only by emergency lights and your phone screen, walls lined with electrical diagrams and tenant complaints

Location

Riverside Heights Apartments, during 102°F heat wave

Learning Objectives

✓

Document pattern of outages to prove deliberate tampering

✓

Secure emergency generator access for medical equipment users

✓

Force management to acknowledge maintenance negligence

✓

Organize evidence for potential legal action

About This Scenario

How It Starts

“Listen, I understand there's some... intermittent power distribution issues, but your constant calls are becoming disruptive. We have protocols for these situations, and panic doesn't help anyone. What exactly do you expect me to do about the weather?”

This is how Marcus Chen, Regional Director of VertexCorp Properties's greeting will start.

Practice Details

Scenario ID

#1987

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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