Security Deposit Showdown

Your ex-landlord is withholding your $3000 security deposit, claiming damages that existed before you moved in. With rent due at your new place in 5 days, you must confront Charles Morton, a notoriously difficult property manager known for exploiting tenants. Your detailed move-in photos and documentation are your only weapons in this high-stakes confrontation.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Former tenant of Unit 2B, Cedar Heights Apartments

Conversation Partner

Charles Morton (Property Manager, Morton & Sons Real Estate)

Setting

A cramped, fluorescent-lit office with venetian blinds casting harsh shadows. Stacks of lease documents loom on the desk between you.

Location

Morton & Sons Property Management Office, Downtown Business District

Learning Objectives

✓

Present dated move-in documentation proving pre-existing damage

✓

Maintain professional composure while contradicting landlord's claims

✓

Successfully recover full security deposit amount

About This Scenario

How It Starts

“Look, I've been managing properties for 22 years. These 'damages' cost us $3,280 in repairs. I have the invoices right here. Your move-out inspection clearly shows wall damage, carpet stains, and cabinet issues. What exactly are you disputing?”

This is how Charles Morton (Property Manager, Morton & Sons Real Estate)'s greeting will start.

Practice Details

Scenario ID

#2155

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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