Forgotten Tab Terror

You're a bartender facing an agitated customer who can't remember running up a $180 tab. They're becoming increasingly hostile, claiming you've stolen their card, and have already dialed 911. Your career and the night's revenue hang in the balance as you navigate this volatile situation.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Night Shift Bartender at The Crimson Room

Conversation Partner

Marcus Chen (Agitated Customer)

Setting

Behind a polished mahogany bar, security cameras blinking overhead, with a scattered late-night crowd watching the confrontation unfold

Location

The Crimson Room - Upscale Cocktail Bar, Downtown Financial District

Learning Objectives

✓

De-escalate the situation without involving law enforcement

✓

Prove the legitimacy of the charges through documentation or witnesses

✓

Recognize and address potential medical emergency signs

About This Scenario

How It Starts

“Listen here - I know what you're trying to pull. $180? That's absolutely impossible. I just got here, and you've somehow charged my card multiple times. The police are already on their way!”

This is how Marcus Chen (Agitated Customer)'s greeting will start.

Practice Details

Scenario ID

#218

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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