
Storage Wars Showdown
Your valuable art collection has been devastated by extreme heat in a supposedly climate-controlled storage unit. Now facing $50,000 in damages, you confront the evasive facility manager who's trying to dodge responsibility. Time is critical - insurance claims must be filed within 24 hours, and you need documented admission of their negligence.
Challenges
0
Survivors
0
Popularity
0
Difficulty
B1-B2
Scenario Overview
Your Role
Professional Artist and Gallery Owner
Conversation Partner
Marcus Sterling, Regional Director of SecureSpace Storage
Setting
A claustrophobic office with flickering fluorescent lights, security monitors showing rows of storage units, and a desk fan struggling against the oppressive heat
Location
SecureSpace Storage Facility, Industrial District
Learning Objectives
Obtain written admission of climate control system failure
Secure documentation of promised storage conditions
Navigate conversation to avoid signing any immediate settlement
About This Scenario
Your valuable art collection has been devastated by extreme heat in a supposedly climate-controlled storage unit. Now facing $50,000 in damages, you confront the evasive facility manager who's trying to dodge responsibility. Time is critical - insurance claims must be filed within 24 hours, and you need documented admission of their negligence.
How It Starts
“I understand you're upset about your... items, but I've reviewed the footage and our maintenance logs show all systems were operating within acceptable parameters. Perhaps we should discuss your storage insurance coverage?”
This is how Marcus Sterling, Regional Director of SecureSpace Storage's greeting will start.
Practice Details
Scenario ID
#2186
Category
General
Location Tag
SecureSpace Storage Facility, Industrial District
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