Critics in the Cooler
Two renowned food critics are trapped in your restaurant's walk-in freezer by your unstable head chef Marco, who snapped after their scathing review went viral. As the restaurant manager, you must negotiate their release while preventing both violence and publicity. Temperature is dropping, and Marco is wielding a cleaver.
Challenges
0
Survivors
0
Popularity
0
Difficulty
B1-B2
Scenario Overview
Your Role
Restaurant General Manager
Conversation Partner
Chef Marco Salvatore
Setting
Your office overlooking the kitchen, lit by harsh fluorescent lights. Security monitors show the walk-in cooler where two critics are visible, huddled together.
Location
Salvatore's Fine Dining, Downtown Financial District
Learning Objectives
Convince Chef Marco to release the critics without violence
Prevent the situation from reaching social media or press
Maintain the restaurant's reputation and Marco's dignity
Get the critics out before hypothermia sets in (time pressure)
About This Scenario
Two renowned food critics are trapped in your restaurant's walk-in freezer by your unstable head chef Marco, who snapped after their scathing review went viral. As the restaurant manager, you must negotiate their release while preventing both violence and publicity. Temperature is dropping, and Marco is wielding a cleaver.
How It Starts
“You want to talk? Fine. Those parasites in there called my Osso Buco 'cafeteria grade.' I've spent 20 years perfecting that dish. Either they take it back, or we'll see how they review their next meal through frozen lips.”
This is how Chef Marco Salvatore's greeting will start.
Practice Details
Scenario ID
#272
Category
General
Location Tag
Salvatore's Fine Dining, Downtown Financial District
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