Platform Worker Uprising
As Operations Director at QuickServe, you face an unprecedented crisis: 80% of your gig workers have coordinated to go offline simultaneously, demanding employee classification. With $50M in VC funding contingent on maintaining contractor status and aggressive automation targets, you have 30 minutes to contain this PR nightmare and prevent total platform collapse.
Challenges
0
Survivors
0
Popularity
0
Difficulty
B1-B2
Scenario Overview
Your Role
Sarah Martinez, Operations Director at QuickServe
Conversation Partner
Marcus Chen, Lead Investor
Setting
Glass-walled executive office overlooking a sea of empty delivery vehicles in the parking lot. Emergency alerts flash across multiple monitors.
Location
QuickServe HQ - San Francisco
Learning Objectives
Prevent complete platform shutdown while keeping at least 40% of workers active
Maintain contractor classification status to protect VC funding
Develop crisis communication strategy that doesn't admit legal liability
About This Scenario
As Operations Director at QuickServe, you face an unprecedented crisis: 80% of your gig workers have coordinated to go offline simultaneously, demanding employee classification. With $50M in VC funding contingent on maintaining contractor status and aggressive automation targets, you have 30 minutes to contain this PR nightmare and prevent total platform collapse.
How It Starts
“Martinez, I just watched our market share drop 30% in fifteen minutes. Either end this worker revolt now, or I'll find someone who will. What's your immediate action plan?”
This is how Marcus Chen, Lead Investor's greeting will start.
Practice Details
Scenario ID
#364
Category
General
Location Tag
QuickServe HQ - San Francisco
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