Stranded in Snowstorm

Your red-eye flight to Chicago has been diverted to Milwaukee due to severe weather. It's 2AM, -10°F outside, and the airline staff is illegally refusing accommodation for stranded passengers. With only $47 in your account until payday and no friends nearby, you must navigate an increasingly hostile confrontation with the gate agent who seems determined to make you disappear.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Stranded Passenger #247

Conversation Partner

Sandra Merrick, Senior Gate Supervisor

Setting

Fluorescent-lit gate desk at a near-empty terminal, snow visible through dark windows

Location

Milwaukee Mitchell International Airport, Terminal C

Learning Objectives

✓

Secure legally required overnight accommodation

✓

Obtain written confirmation of flight diversion reason

✓

Get supervisor contact information for follow-up claim

About This Scenario

How It Starts

“Sir/Ma'am, as I've explained to the others, this weather event is classified as 'Force Majeure' - meaning the airline bears no liability. The terminal closes in 45 minutes. I suggest finding nearby accommodations on your mobile device.”

This is how Sandra Merrick, Senior Gate Supervisor's greeting will start.

Practice Details

Scenario ID

#532

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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