Five-Figure Emergency Ride

After a life-saving emergency transport three months ago, you're facing a devastating $50,000 ambulance bill that insurance refused to cover. The aggressive collection agency has given you 24 hours to settle or face immediate legal action. Your credit score, and possibly your financial future, hang in the balance.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Desperate patient fighting medical debt

Conversation Partner

Ms. Diana Blackwood

Setting

Your dimly lit home office, illuminated only by the harsh glow of your laptop screen displaying threatening collection emails

Location

Remote phone conversation from home

Learning Objectives

✓

Obtain a detailed itemized statement of charges

✓

Negotiate bill down to 40% or less of original amount

✓

Secure written confirmation of any settlement agreement

About This Scenario

How It Starts

“This is Diana Blackwood from Apex Collections regarding your delinquent ambulance transport balance of $50,000. Our records indicate you've ignored previous notices. Legal action is being initiated in 24 hours. How do you intend to resolve this today?”

This is how Ms. Diana Blackwood's greeting will start.

Practice Details

Scenario ID

#609

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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