Debt Collector's Final Warning

A ruthless debt collector from Aegis Healthcare Solutions claims you owe $14,782 for a surgery you never had. You have 15 minutes before they initiate legal proceedings that could destroy your credit score. The collection agency has a history of aggressive tactics, and your attempts to prove the billing error have been repeatedly ignored.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

A middle-class professional facing wrongful medical billing

Conversation Partner

Marcus Thorne, Senior Recovery Specialist

Setting

Your home office, illuminated only by the glow of a computer screen displaying an urgent email notification

Location

Remote video call from your apartment

Learning Objectives

✓

Prove the billing error without losing composure

✓

Force the collector to acknowledge the mistake or offer significant reduction

✓

Avoid agreeing to any payment plan for invalid charges

About This Scenario

How It Starts

“This is your final notice regarding case #AH-1449. I have legal documentation authorizing immediate action against your assets. You have exactly 15 minutes to resolve this $14,782 debt before I submit for civil proceedings. Shall we discuss payment terms, or should I proceed with the filing?”

This is how Marcus Thorne, Senior Recovery Specialist's greeting will start.

Practice Details

Scenario ID

#612

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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