
Wrong Results Panic
You discover evidence of a critical blood test mix-up affecting multiple patients in the hospital's laboratory system. Dr. Morrison, the lab director, seems dismissive and wants to avoid investigating due to an upcoming audit. Lives could be at risk if the error isn't addressed immediately.
Challenges
0
Survivors
0
Popularity
0
Difficulty
B1-B2
Scenario Overview
Your Role
Junior Lab Technician (Night Shift)
Conversation Partner
Dr. James Morrison, Laboratory Director
Setting
Fluorescent-lit laboratory office with multiple computer monitors displaying patient data. Empty coffee cups and scattered papers suggest a long, stressful shift.
Location
St. Mary's Hospital Clinical Laboratory, Basement Level
Learning Objectives
Present clear evidence of the blood test mix-up using specific examples
Counter dismissive attitudes by citing relevant laboratory regulations and standards
Convince Dr. Morrison to initiate an immediate investigation before patient harm occurs
About This Scenario
You discover evidence of a critical blood test mix-up affecting multiple patients in the hospital's laboratory system. Dr. Morrison, the lab director, seems dismissive and wants to avoid investigating due to an upcoming audit. Lives could be at risk if the error isn't addressed immediately.
How It Starts
“Listen, it's 2 AM and I was about to head home. These 'inconsistencies' you're seeing are probably just standard deviations. Do you know how many false alarms I get from nervous techs like you? What exactly is so urgent it couldn't wait until morning?”
This is how Dr. James Morrison, Laboratory Director's greeting will start.
Practice Details
Scenario ID
#617
Category
General
Location Tag
St. Mary's Hospital Clinical Laboratory, Basement Level
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