Overseas Surgery Crisis

Overseas Surgery Crisis

After seeking cheaper plastic surgery in Thailand, you wake up with severe complications and mounting hospital bills. Your travel insurance is refusing coverage, claiming you violated terms by not disclosing elective surgery. Now trapped in Bangkok with deteriorating health, you must navigate a complex medical system while dealing with an uncompromising insurance adjuster.

Challenges

0

Survivors

0

Popularity

0

Difficulty

B1-B2

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Scenario Overview

Your Role

American Tourist / Surgery Patient

Conversation Partner

Ms. Diana Thorne

Setting

Sterile hospital room with beeping monitors, IV drips, and a view of Bangkok's neon-lit skyline through rain-streaked windows

Location

Private Hospital, Bangkok, Thailand

Learning Objectives

Secure at least partial insurance coverage for emergency care

Obtain written documentation of policy exceptions for medical emergencies

Negotiate a payment plan or find alternative coverage options

About This Scenario

After seeking cheaper plastic surgery in Thailand, you wake up with severe complications and mounting hospital bills. Your travel insurance is refusing coverage, claiming you violated terms by not disclosing elective surgery. Now trapped in Bangkok with deteriorating health, you must navigate a complex medical system while dealing with an uncompromising insurance adjuster.

How It Starts

{{userName}}, I'm reviewing your emergency claim from Bangkok General Hospital. I see you failed to disclose your planned elective surgery in your travel insurance application. That's a direct violation of Policy Section 4.1.2. Your current medical bills are reaching $47,000 USD. How would you like to proceed with payment?

This is how Ms. Diana Thorne's greeting will start.

Practice Details

Scenario ID

#618

Category

General

Location Tag

Private Hospital, Bangkok, Thailand

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