Healthcare Access Denied

You've been denied critical hormone therapy by Dr. Marcus Chen at Riverside Medical, despite having all required documentation. This is your last chance appeal meeting before being forced to restart the entire process at a different clinic - which has a 9-month waiting list. Time is running out on your insurance coverage window.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Alex Torres, 26-year-old trans patient seeking continued hormone therapy

Conversation Partner

Dr. Marcus Chen, Chief Endocrinologist

Setting

Sterile consultation room with harsh fluorescent lighting, medical certificates prominently displayed, security button visible on desk

Location

Riverside Medical Center, Endocrinology Department

Learning Objectives

✓

Successfully challenge the doctor's discriminatory practices while maintaining professional composure

✓

Present documented evidence of previous successful treatment and legal right to care

✓

Force acknowledgment of discriminatory behavior without explicitly accusing

About This Scenario

How It Starts

“Mr. Torres- *shuffling papers* I've reviewed your file again, and I maintain serious concerns about continuing this course of treatment. The risks simply outweigh any potential benefits in your... specific situation.”

This is how Dr. Marcus Chen, Chief Endocrinologist's greeting will start.

Practice Details

Scenario ID

#647

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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