Points of No Return

You're the owner of a successful acupuncture clinic who just discovered your lead practitioner hasn't been following sterilization protocols for months. With a full waiting room and potential lawsuits looming, you must face the State Medical Board Inspector who's shown up for a surprise audit. Your reputation, license, and patients' health hang in the balance.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Owner of Meridian Wellness Acupuncture Clinic

Conversation Partner

Dr. Victoria Chen, State Medical Board Inspector

Setting

Your private office, dimly lit by the late afternoon sun. Patient files are spread across your desk, and through the frosted glass door, you can see silhouettes of waiting patients.

Location

Meridian Wellness Acupuncture Clinic, Downtown Medical District

Learning Objectives

✓

Acknowledge the scope of contamination without incriminating yourself

✓

Develop an immediate action plan for patient notification and testing

✓

Negotiate terms for voluntary temporary closure versus forced shutdown

About This Scenario

How It Starts

“Dr. {{userName}}, I've reviewed your sterilization logs from the past quarter, and there are some... concerning discrepancies. Would you care to explain why your autoclave maintenance records show gaps of up to three weeks?”

This is how Dr. Victoria Chen, State Medical Board Inspector's greeting will start.

Practice Details

Scenario ID

#679

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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