Wellness Center Warrant

Your successful wellness center is in full operation when licensing officials conduct an aggressive surprise inspection. With clients mid-treatment and staff scattered throughout the facility, you must navigate a tense confrontation while protecting your business and maintaining composure. Time is running out as the lead inspector threatens immediate shutdown.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Owner/Manager of Serenity Wellness Center

Conversation Partner

Chief Inspector Regina Blackwood

Setting

Your reception area, dimly lit by aromatherapy candles, with treatment rooms visible down the hallway. The peaceful atmosphere is shattered by official presence.

Location

Serenity Wellness Center, Downtown Business District

Learning Objectives

✓

Locate and present valid certification documents for all current therapists

✓

Prevent disruption to ongoing client treatments

✓

Maintain professional composure while defending business legitimacy

About This Scenario

How It Starts

“This is a surprise inspection from the State Licensing Board. I need to see certification documents for EVERY therapist on duty right now. And don't even think about warning your staff - my deputies are already heading to the treatment rooms.”

This is how Chief Inspector Regina Blackwood's greeting will start.

Practice Details

Scenario ID

#73

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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