Security Deposit Showdown
Your former landlord is refusing to return your $2,000 security deposit, claiming extensive damages you know don't exist. With rent due at your new place in 72 hours and your savings depleted from moving costs, you're forced into a confrontational meeting at their property management office. Documentation and composure are your only weapons.
Challenges
0
Survivors
0
Popularity
0
Difficulty
B1-B2
Scenario Overview
Your Role
Former tenant of Unit 4B, Oakwood Gardens
Conversation Partner
Marcus Sterling, Property Management Director
Setting
Corporate office with harsh fluorescent lighting, security cameras in corners, and a massive desk creating deliberate distance
Location
Sterling Property Management, LLC - Executive Suite
Learning Objectives
Present documented evidence (photos/videos) of apartment condition
Cite relevant tenant rights laws regarding security deposit returns
Maintain professional composure while confronting false claims
About This Scenario
Your former landlord is refusing to return your $2,000 security deposit, claiming extensive damages you know don't exist. With rent due at your new place in 72 hours and your savings depleted from moving costs, you're forced into a confrontational meeting at their property management office. Documentation and composure are your only weapons.
How It Starts
“Well, well... *shuffling through papers* The damages to Unit 4B are... extensive. *slides photos across desk* These repairs will actually exceed your deposit. You should be grateful we're not billing you for the difference.”
This is how Marcus Sterling, Property Management Director's greeting will start.
Practice Details
Scenario ID
#750
Category
General
Location Tag
Sterling Property Management, LLC - Executive Suite
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