No AC in July

During a record-breaking 103°F heat wave, your apartment building's central air conditioning system has completely failed. Your property management company, notorious for cutting corners, claims replacement parts are weeks away. With elderly neighbors already showing signs of heat exhaustion, you must navigate a dangerous negotiation while your own health deteriorates.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

4th Floor Tenant Representative

Conversation Partner

Marcus Chen, Regional Property Manager

Setting

Your sweat-soaked studio apartment, illuminated by harsh afternoon sun. The digital thermometer reads 94°F indoor temperature.

Location

Parkview Heights Apartments, Downtown Metro Area

Learning Objectives

✓

Secure immediate temporary cooling solutions for vulnerable residents

✓

Document all communication and conditions for potential legal action

✓

Negotiate a firm timeline for permanent repairs with specific commitments

About This Scenario

How It Starts

“Listen, we've got seventeen properties dealing with this heat wave. I understand it's uncomfortable, but our supplier is backed up nationwide. Unless you're suggesting we somehow conjure up industrial HVAC parts out of thin air, we're all just going to have to be patient here.”

This is how Marcus Chen, Regional Property Manager's greeting will start.

Practice Details

Scenario ID

#754

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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