Grease Fire Fallout
Your upstairs neighbor's late-night cooking disaster has left your apartment in ruins. Water damage from their fire sprinklers has destroyed your furniture and electronics. Now you're facing off against Stone Ridge Property Management, who's trying to dodge responsibility and stick you with the bill.
Challenges
0
Survivors
0
Popularity
0
Difficulty
B1-B2
Scenario Overview
Your Role
Frustrated tenant with water-damaged apartment
Conversation Partner
Ms. Diana Blackwood
Setting
Video call from your water-damaged living room, laptop balanced on a wet coffee table
Location
Stone Ridge Luxury Apartments
Learning Objectives
Obtain written acknowledgment of management's responsibility
Secure commitment for damage compensation
Get documentation of sprinkler system maintenance history
About This Scenario
Your upstairs neighbor's late-night cooking disaster has left your apartment in ruins. Water damage from their fire sprinklers has destroyed your furniture and electronics. Now you're facing off against Stone Ridge Property Management, who's trying to dodge responsibility and stick you with the bill.
How It Starts
“I'm reviewing the incident report from last night, and I have to point out that your lease agreement specifically states that management is not responsible for damage to personal property. What steps have you taken with your renter's insurance?”
This is how Ms. Diana Blackwood's greeting will start.
Practice Details
Scenario ID
#777
Category
General
Location Tag
Stone Ridge Luxury Apartments
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