Terms of Release

As the branch manager of First Capital Bank, you're faced with your worst nightmare. A desperate armed robber has taken five of your employees hostage in the vault area after a failed heist attempt. With SWAT teams positioning outside, you must negotiate directly with the increasingly unstable perpetrator to ensure everyone's survival.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Sarah Chen, Branch Manager

Conversation Partner

Marcus Wade (Armed Perpetrator)

Setting

Bank manager's office with security feeds showing the vault area. Emergency lights cast an eerie red glow through the building.

Location

First Capital Bank, Downtown Financial District

Learning Objectives

✓

Establish trust and rapport without appearing manipulative

✓

Negotiate release of at least 2 hostages (including diabetic employee)

✓

Keep perpetrator calm while SWAT team positions for potential breach

About This Scenario

How It Starts

“Listen carefully, Ms. Chen. Your employees' lives depend on the next few minutes. I've disabled the cameras in the vault, and I'm watching the police through your security feeds. Make one wrong move, and this ends badly for everyone. Do you understand?”

This is how Marcus Wade (Armed Perpetrator)'s greeting will start.

Practice Details

Scenario ID

#835

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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