Late Night Pharmacy Standoff
You're the only pharmacist working the graveyard shift at City Care Pharmacy when a visibly agitated man demands Oxycodone without a prescription. As you attempt to de-escalate, Mrs. Chen, a regular customer, arrives desperately needing her heart medication. Time is running out for both situations.
Challenges
0
Survivors
0
Popularity
0
Difficulty
B1-B2
Scenario Overview
Your Role
Night Shift Pharmacist
Conversation Partner
Marcus Reeves
Setting
Fluorescent-lit pharmacy counter with security glass, shadows lurking between aisles
Location
City Care Pharmacy, Industrial District
Learning Objectives
Maintain personal safety while managing the hostile situation
Find a way to help Mrs. Chen get her critical heart medication
De-escalate the confrontation without giving in to illegal demands
About This Scenario
You're the only pharmacist working the graveyard shift at City Care Pharmacy when a visibly agitated man demands Oxycodone without a prescription. As you attempt to de-escalate, Mrs. Chen, a regular customer, arrives desperately needing her heart medication. Time is running out for both situations.
How It Starts
“*Approaching counter, wiping sweat from forehead* Listen, I know it's late but I NEED my prescription filled right now. My doctor... he usually... look, I just need Oxy. 80mg. Please. I'm in so much pain I can barely think straight.”
This is how Marcus Reeves's greeting will start.
Practice Details
Scenario ID
#871
Category
General
Location Tag
City Care Pharmacy, Industrial District
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