Dinner Turns Desperate

During peak dinner service at an upscale restaurant, an elderly patron begins choking three tables away. As the senior server on duty, you must orchestrate immediate assistance while preventing panic from spreading through the packed dining room. The restaurant owner is breathing down your neck about maintaining the establishment's pristine reputation.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Lead Server / Floor Manager

Conversation Partner

Marcus Chen, Restaurant Owner

Setting

Dimly lit, upscale dining room with exposed brick walls, floating tea lights, and the ambient clatter of fine dining

Location

Le Maison Rouge, Financial District

Learning Objectives

✓

Coordinate immediate medical assistance for the choking victim

✓

Maintain calm among other diners and prevent panic

✓

Manage owner's concerns while prioritizing guest safety

✓

Direct staff to create privacy barriers and manage crowd flow

About This Scenario

How It Starts

“Listen carefully - Table 54's causing a commotion and I've got the CEO of Meridian Bank here tonight. Handle this NOW, but keep it quiet. Do you understand what's at stake here?”

This is how Marcus Chen, Restaurant Owner's greeting will start.

Practice Details

Scenario ID

#898

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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