Hostage Furniture Situation

Hostage Furniture Situation

Your entire life is packed in a moving truck outside your new apartment. The movers, who quoted $800 yesterday, are now demanding $2,400 before they'll unload anything. Your lease starts today, the truck is running, and you can see your mattress through the open back door. Time is ticking.

Challenges

0

Survivors

0

Popularity

0

Difficulty

B1-B2

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Scenario Overview

Your Role

New Tenant with All Belongings Trapped

Conversation Partner

Marcus Stone, Elite Moving Solutions Crew Chief

Setting

Sun-baked parking lot outside a modern apartment complex. Moving truck idles loudly, exhaust fumes visible in the humid air.

Location

Apartment Complex Loading Zone, 2:45 PM

Learning Objectives

Negotiate final price below $2,400

Get movers to start unloading within 30 minutes

Obtain written confirmation of final price

About This Scenario

Your entire life is packed in a moving truck outside your new apartment. The movers, who quoted $800 yesterday, are now demanding $2,400 before they'll unload anything. Your lease starts today, the truck is running, and you can see your mattress through the open back door. Time is ticking.

How It Starts

Listen, I hate to be the bearer of bad news, but there are some significant additional fees we need to address before we can start unloading. The elevator situation here? That's a major liability issue. Plus, your inventory clearly exceeded the preliminary estimate.

This is how Marcus Stone, Elite Moving Solutions Crew Chief's greeting will start.

Practice Details

Scenario ID

#907

Category

General

Location Tag

Apartment Complex Loading Zone, 2:45 PM

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