Beach House Bait-Switch

You've arrived at your $3,000/week beach house rental after a 6-hour drive, only to find a dilapidated shack nothing like the luxurious photos online. When you demand a refund, the host threatens to destroy your rental platform reputation with a scathing review, potentially affecting your future travel plans. Time is ticking as you stand in the driveway with your family waiting in the car.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Exhausted traveler and primary account holder

Conversation Partner

Marcus Sterling, SuperHost Elite

Setting

Standing in a weed-filled driveway facing a weathered beach shack, phone in hand, sunset creating harsh shadows

Location

Coastal vacation rental property, Ocean Grove, New Jersey

Learning Objectives

✓

Secure at least a partial refund while maintaining platform access

✓

Document property condition discrepancies without escalating conflict

✓

Navigate host's manipulation tactics while protecting your rights

About This Scenario

How It Starts

“I see you've arrived! I trust the photos I sent helped you locate our 'charming beachside gem' easily. Though I'm surprised by your message - most guests appreciate the property's... authentic coastal character. Perhaps we're having a miscommunication?”

This is how Marcus Sterling, SuperHost Elite's greeting will start.

Practice Details

Scenario ID

#911

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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