Marina Mechanic Mayhem

Your long-planned family vacation is hours from starting when you discover your recently serviced boat is failing. The marina's head mechanic, who just charged you $3,800 for 'preventative maintenance,' now claims the damaged parts were original to your vessel. With rental deposits lost and family arriving soon, you must confront the deceptive mechanic and recover your vessel's original components.

Challenges

Survivors

Popularity

Difficulty

B1-B2

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Scenario Overview

Your Role

Frustrated boat owner and parent

Conversation Partner

Victor Reeves, Marina Service Manager

Setting

Cluttered marina service office with oil-stained work orders scattered across a metal desk. Fluorescent lights flicker overhead, while the sound of boats and equipment echoes through thin walls.

Location

Seaside Marina & Service Center, Dock 7

Learning Objectives

✓

Obtain admission or evidence of fraudulent part replacement

✓

Secure return of original working components

✓

Negotiate full refund of service charges

About This Scenario

How It Starts

“Look, I've got three boats waiting for service and I reviewed your work order thoroughly. Those corroded parts we removed were exactly what came with your vessel. If you're questioning our integrity, maybe you should find another marina... though good luck getting slip space this time of year.”

This is how Victor Reeves, Marina Service Manager's greeting will start.

Practice Details

Scenario ID

#917

What You'll Get

🎯Real-world conversation practice
🤖AI-powered speaking partner
📊Instant feedback on your performance
🎓Learn from your mistakes

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