
Fake Ticket Faceoff
You're at Madison Square Garden for a sold-out concert, clutching $500 worth of digital tickets purchased from a verified resale site. The stern-faced head of security has just flagged your tickets as counterfeit, and the clock is ticking as thousands of fans stream past. Your frantic attempts to contact customer service are going nowhere.
Challenges
0
Survivors
0
Popularity
0
Difficulty
B1-B2
Scenario Overview
Your Role
Desperate ticket holder
Conversation Partner
Chief Security Officer Marcus Reeves
Setting
Crowded security checkpoint with metal detectors and scanning stations, bathed in harsh fluorescent lighting
Location
Madison Square Garden Main Entrance
Learning Objectives
Prove ticket purchase legitimacy through transaction records
Document failed attempts to contact reseller support
Navigate venue security protocols while maintaining composure
About This Scenario
You're at Madison Square Garden for a sold-out concert, clutching $500 worth of digital tickets purchased from a verified resale site. The stern-faced head of security has just flagged your tickets as counterfeit, and the clock is ticking as thousands of fans stream past. Your frantic attempts to contact customer service are going nowhere.
How It Starts
“Sir/Ma'am, step aside please. These tickets are showing as invalid in our system. I've seen three identical copies tonight already. You'll need to clear the security line immediately.”
This is how Chief Security Officer Marcus Reeves's greeting will start.
Practice Details
Scenario ID
#957
Category
General
Location Tag
Madison Square Garden Main Entrance
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