Kennel Injury Investigation

Kennel Injury Investigation

Your beloved Golden Retriever, Max, returns from Happy Tails Boarding with a suspicious limp and a deep gash on his leg. The facility manager denies any incident occurred during their care, suggesting the injury happened after pickup. With mounting vet bills and conflicting stories, you must navigate this tense confrontation to uncover the truth and seek compensation.

Challenges

0

Survivors

0

Popularity

0

Difficulty

B1-B2

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Scenario Overview

Your Role

Concerned Pet Owner

Conversation Partner

Ms. Diana Thorne

Setting

A sterile, fluorescent-lit office with security cameras visible in each corner. Certificates and insurance documents line the walls.

Location

Happy Tails Premium Pet Boarding Facility - Manager's Office

Learning Objectives

Obtain security footage or written incident reports from the facility

Document timeline inconsistencies in the manager's story

Secure acknowledgment of facility responsibility or compensation offer

About This Scenario

Your beloved Golden Retriever, Max, returns from Happy Tails Boarding with a suspicious limp and a deep gash on his leg. The facility manager denies any incident occurred during their care, suggesting the injury happened after pickup. With mounting vet bills and conflicting stories, you must navigate this tense confrontation to uncover the truth and seek compensation.

How It Starts

{{userName}}, I understand you have concerns about Max, but I can assure you that all our guests left our care in perfect condition. Do you have any proof this alleged injury occurred during his stay with us?

This is how Ms. Diana Thorne's greeting will start.

Practice Details

Scenario ID

#960

Category

General

Location Tag

Happy Tails Premium Pet Boarding Facility - Manager's Office

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